FAQs

Resolve Restoration

Have a restoration-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Are your services available 24/7?

    Yes, here at Resolve Restoration & Remodel, we provide emergency fire and water damage restoration 24/7, 365 days a year to prevent additional damage from occurring.
  • Will you work with my insurance company?

    Yes, we work with all insurance providers and advocate on the homeowner’s behalf throughout the claims process. Our goal is to help the property be fully restored to its pre-loss condition following water or fire damage.
  • Are estimates really free?

    Yes, we do not charge fees for any estimates or evaluations for fire or water damage restoration.
  • Do you guarantee your work?

    Yes, we offer a guarantee of our workmanship for a full year for our fire or water damage restoration.
  • How long does restoration take?

    The timeline varies depending on the extent of the damage. Water damage drying typically takes about 3 to 5 days, while fire damage restoration and mitigation can take a month or longer, especially if structural repairs are needed.
  • Do you provide reconstruction post-damage?

    Yes, Resolve Restoration & Remodel is a full-service company that provides both mitigation and water damage restoration services, including complete reconstruction. We manage the entire restoration process from start to finish to help make recovery as smooth as possible.
  • When should I call?

    You should contact Resolve Restoration & Remodel immediately. Water and fire damage can worsen within minutes, leading to additional structural issues, mold growth, and higher repair costs, which is why time is critical.
  • How do you prevent mold?

    Water damage restoration typically involves a combination of water extraction, cleaning, drying, and dehumidification. However, every situation is unique and may require specialized care to help prevent further damage and reduce the risk of contamination or mold growth.